Frontline

Learn how to create an AI Assistant in Frontline

How to create an AI Assistant

Learn how to delete an AI Assistant in Frontline

Learn how to install your Frontline AI Assistant using the widget or iframe

Learn how to personalize your AI Assistant. Change theme colors, avatar, launcher image, UI language and more

Learn about the different file formats to train your AI assistant

Learn how to change your AI Assistant's name

Learn how to view, manage and share conversations

Learn how to craft effective prompts, use temperature and choose between different Foundational Models

Get notified when key events happen (e.g.: New Lead Captured, New Conversation Started)

Learn how to remove the "Powered by Frontline" tagline from your AI Assistant

Learn how to audit your AI Assistant’s conversation transcripts to uncover key insights on how it generated responses

Learn how to capture & manage contact information using your AI Assistant

Personalize user interactions by auto-setting custom variables, making your AI Assistant smarter and more responsive

Learn how your AI Assistant can automatically close conversations when users go unresponsive

Learn how to track and analyze your AI Assistant's performance using our comprehensive analytics dashboards

Learn how to collect and analyze user feedback for individual AI Assistant responses

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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