To remove the “Powered by Frontline” branding from your AI Assistant’s chat interface, you need to complete a two-step process. This feature is available as an add-on that you can purchase and then activate in the chat customization section. Follow these steps to remove the Frontline branding.
Step 1: Purchase the Add-On
1. Navigate to the Billing Section:
Go to the Billing > Plans & Pricing section from the main menu.
2. Select the Remove Branding Add-On:
Find the “Remove Frontline Branding” option.
Click on the “Get add-on” button to purchase this feature.
3. Complete the Purchase:
Follow the steps to complete your purchase. Once the transaction is successful, you will have access to the feature.
Step 2: Activate the Feature in Chat Customization
1. Go to Chat Customization Settings:
Navigate to the “Settings” tab of your AI Assistant.
Select “Chat Customization” from the menu on the left.
2. Enable the Remove Branding Option:
Scroll down to the “Remove Frontline Branding” section.
You should see a toggle or checkbox indicating the option to remove the branding. Make sure it is enabled.
3. Save Changes:
Click the “Save changes” button at the bottom to apply your settings.
Viewing Changes
Check the Live Chat Interface:
• Go back to the “Overview" section to see the preview.
• The “Powered by Frontline” tagline should now be removed from the chat widget.
By following these steps, you can successfully remove the Frontline branding from your AI Assistant’s chat interface.