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How to Add Frontline AI Assistant to Shopify
How to Add Frontline AI Assistant to Shopify

Integrating Frontline Assistant with Shopify

Esteban Paredez avatar
Written by Esteban Paredez
Updated over 4 months ago

Step 1: Set Up Your Frontline Assistant

To begin, log into your Frontline account. Once logged in, set up your AI Assistant by uploading relevant data sources, such as files, text snippets, websites, or Q&A pairs. This data will form the knowledge base for your Assistant.

Not familiar with creating a Frontline AI Assistant? Here is a step-by-step guide on how to create an AI assistant.

Step 2: Generate and Copy the Frontline Chatbot Embed Code

  1. After configuring your AI Assistante, go to your dashboard and select the Assistant you want to embed.

  2. On the Assistant’s preview page, click on the Channel tab.

  3. Copy the HTML code snippet by clicking the Copy to clipboard button.

Step 3: Access Your Shopify Dashboard and Insert Your Frontline Assistant

  1. Start by logging into your Shopify account and navigating to your Shopify admin dashboard.

  2. On the left-hand menu, select Online Store and then choose Theme to view the pages on your website.

  3. Go to Setting (2) and then Edit Code

  4. Select </>theme.liquid then paste the Frontline embed Code at the end of <head>, right before </head>, then click Save


  5. Click on Preview Store and you should be ready to go.



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