Follow these steps to create a new AI Assistant in Frontline. Before starting make sure you have enough assistant licenses to do add a new one. For example our free plan includes 1 assistant. You can check your assistant usage from the "usage" tab within Billing.
Click create assistant
From the assistants view, click the button create assistant.
2. Add content to the knowledge base
The next step is to add content to the knowledge base. You can choose between adding documents like PDFs, .doc, or TXT files, add plain text or add frequently asked questions. Our team we'll be adding web content (urls) soon.
Each assistant has a knowledge base size limit (by character count), which varies depending on your account's plan.
3. Train
Once you've added content to the assistant's knowledge base, you can click "Train" to train and create your assistant. The assistant will be created with default settings like base AI model, temperature, instructions, live chat theme, etc. You can quickly test your assistant from the overview section. Make sure your assistant's status is trained before testing. Testing while the assistant is training, might cause unexpected behavior.
